F.A.Q

1)How long will i wait for my order ?

Some Duvet set are locally manufactured or locally sourced others are imported. Please read the info on the specific set you are interested in on our website or you are welcome to click the messenger button on our website and ask for questions. 

Please note that lead time may be delayed due to courier strikes or delays at customs. We unfortunately have no control over these factors and are not responsible for any delays in delivery due to these unfortunate events.

 

2)What are the measurement of your Bedding?

Approx measurements. 

Single Bed:          135 x 200 cm with 1 x Pillowcase

Three Quarter:     150 x 200 cm with 2 x Pillowcases

Double:                200 x 200 cm with 2 x Pillowcases

Queen:                 230 x 200 cm with 2 x Pillowcases

King:                     230 x 220 cm with 2 x Pillowcases

Super king:          260 x 220 cm with 2 x Pillowcases

Pillow Case Size: Approx. 48 cm x 74 cm 

3)Where do you get your items from?

In order for us to supply our customers with the most up-to-date products, we order our products from suppliers in the UK. Custom Printed items are done locally. Some sets are also sourced locally. 

4) What delivery methods are available? 

We make use of Postnet to Postnet or Courier guy. 
 

5)How do I place an order? 

The two options available :

  1. Shop online
  2. Place an order via email and we will be happy to sent you a order confirmation. 


6) Queries relating to an order.

Should you have placed an order and have a query regarding it, please email info@bedtique.com with your query and your order number in the subject line. We will answer your query as soon as possible. 

7) I cant find what i want on your website?

If you require bedding not listed on our website, then please email us at info@bedtique.com with the details of what you are looking for and we will gladly try to assist you. 

8) Do you have a shop that we can view the items at?
We are an online store only. Our office is based in Nelspruit, Mpumalanga.
 

9) Do I have to pay any other charges apart from the price of the item?
Besides the purchase amount and delivery charge, there are no custom fees or VAT to still pay on the items. We take care of all those fees so the price you see is the price you pay.

10) What fabric is used?

We do our best to bring you quality products and i can honestly say that i have not had any complaints about the fabric nor has my suppliers. Most of the Duvet sets are made with a soft mix of polyester and cotton. Some items are 100% Cotton and will be specified in the product description. Recommended Washing instructions will be on the pack. Please read the info on the specific set you are interested in on our website.